iMagiclab
"Logicworks is a first rate company and a great partner. They make sure our services are on, that the bandwidth my customers need is there, and that our applications are up and running. Logicworks consistently ensures that our customers are getting what they need."
Richard Keith Latman, President
Industry
Software as a Service (Saas)
Customer Relationship Management Software
Product Line
Logicworks Private Cloud
Background
iMagiclab provides their Customer Relationship Management software to thousands of auto dealers nation wide from their Logicworks infrastructure. Logicworks created a single, Private Cloud infrastructure capable of delivering multiple instances of the iMagiclab’s solution with a unified front end while other providers were forced to rely on multiple, segregated infrastructures.
The result: iMagiclab saved thousands of dollars every month and the performance and uptime of this mission critical application to iMagiclabs' customers improved.
Challenges
- Lack of responsive service from Rackspace
- Growing fast, weren’t keeping up with their company goals for growth
- Didn't offer in-depth managed database services
- Wanted creative design for database infrastructure to achieve scalability, better manageability, and long-term cost savings
Logicworks Solution
- Private Cloud infrastructure that handles thousands of transactions per minute per day without interruption
- Protected, sensitive data monitored and guarded by Logicworks
- Uncompromising customer service
