Inkling Incorporated
Inkling Incorporated is a Chicago‐based company that helps organizations tap into the collective wisdom of its employees, peers, and customers. Established in 2005, Inkling Inc. provides companies with the ability to make informed business decisions through customized prediction campaigns.
“Based on the software as a service model, Inkling’s applications do not sit within our customer’s data centers, nor do they require any maintenance on behalf of our customers,” explained Co‐Founder and Chief Technology Officer Nathan Kontny. “As a growing start‐up, we were not able to incur the costs of establishing and maintaining our own data center, so we made the decision to use a managed hosting provider for our applications.”
After experiencing many power outages and unreliable customer support, Inkling realized that with their expanding client list they were growing and needed a more reliable and scalable solution.
After extensive evaluation, Inkling Inc. selected Logicworks, an enterprise‐level managed hosting and services provider based in New York City. With multiple data centers, Logicworks offered the reliability and security that was so important to Inkling Inc. The company combines competitive pricing and scalable solutions with technical expertise and support, enabling customers to focus on their business not the IT infrastructure that supports it. Hosting IT‐intensive business processes for SMBs with enterprise needs is the Logicworks “sweet spot”.
“Since we began using Logicworks, our customers have not experienced one outage and I cannot say that for any of the other providers we have worked with in the past,” noted Mr. Kontny. “In fact, the time alone that Logicworks’ has saved Inkling Inc. the last year and half has helped grow our business greatly.”
Since switching to Logicworks, Inkling Inc. has recognized a number of significant benefits. In addition to receiving reliable and secure service, Logicworks customer service support has been a huge asset to Inkling Inc. growing customer base. As Inkling continues to grow, so are the scaling needs of their data. Logicworks support team has been instrumental in guiding Inkling Inc. through the process of scaling up. It is their expertise that is currently guiding Inkling Inc. through a seamless experience of adding hardware and load balancing data.
According to Mr. Kontny, Logicworks has enabled him to stop worrying about technology‐related issues such as servers and bandwidth, and allowed him to concentrate on the factors critical to Inkling Inc.’s business.
